Provides access to the channels of a Slack Workspace, so we can provide a useful list of channels to connect to. Below are the scopes we request, as well as a summary of why we need it: Scope To be able to interact with the Slack API we need to make an OAuth request asking for permission to a set number of scopes. Go ahead and nicely ask one of your Admins for Hotjar access' Slack OAuth Scopes ' You need to be a member of the Organization for _ to view insights in Hotjar. If you're using a different email address than what you use to login to Hotjar, you'll see a prompt like this: Email address used with Slack should match the email address used in Hotjar: In order to view the 'Preview' option for Feedback responses pushed to Slack, you need to be logged into Slack with an email address that also has access to the corresponding Hotjar Organization.If you want to send Hotjar responses to a private Slack channel, you can do this using our Zapier integration. A private channel can be recognized by the lockbox icon next to the channel name. Not compatible with Private channels in Slack: This integration can only push data to public channels in your Slack workspace, not private channels.This is only possible for full members of the Slack workspace.

Guests can't preview feedback: If you’re a guest in a Slack channel where feedback messages are being sent, you won’t be able to see the preview of the feedback in the Slack channel. Toggle the Notify me in Slack when a Recording from this Segment is available switch to enable the Slack integration. To enable the Slack integration on existing Recording Segments, follow these steps:Ĭlick the ellipsis icon next to the desired Segment and click Slack to forward recordings to Slack. Enable the Slack integration on an existing Recordings Segment Name your Segment and enable the Slack integration Once the desired filters have been applied, you can save this group of filters as a Recording Segment. This can be enabled on existing Recording Segments, or if you want to create a new Segment, follow these steps: Enable the Slack integration on a new Recordings SegmentĪdd Recording Filters to determine which kinds of sessions you want to push to Slack. The Slack integration allows you to push Recordings to Slack based on Recording Segments. The Slack integration can be enabled in your Hotjar site settings or by enabling it through a new or existing Feedback widget, Survey, or Recordings Segment.

When logging in to Slack to enable the integration, pop-ups need to be enabled because a login window for Slack will pop up.

You'll need to have one of the tools mentioned above actively targeting users on your website in order to collect the data that can be pushed to Slack.

The Hotjar Tracking Code needs to be installed on your site before Hotjar can collect any data.

In Slack, only your Slack admins can enable it. Only an Admin or the Account Owner within your Hotjar Organization can enable the Slack integration in Hotjar.The Hotjar Slack integration is only available on Observe and Ask Business and Scale plans.The Hotjar Slack integration allows Slack users to push data from the following Hotjar tools to channels within their Slack workspace:īefore getting started, be aware of the following requirements: For Observe tools (Heatmaps and Recordings): Available on all Observe plans For Observe tools (Heatmaps and Recordings): Observe, Observeįor Ask tools (Feedback and Surveys): Ask, Ask

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